Habit 5
5. Seek
First to Understand, and then to be Understood
Because most
people don’t listen very well, one of the great frustrations in life is that
many don’t feel understood? This habit will ensure your teen learns the most
important communication skill there is: active listening. Why is this habit the
key to communication? It’s because the deepest need of the human heart is to be
understood. Everyone wants to be respected and valued for who they are—a unique,
one-of-a-kind, never-to-be-cloned individual. People who won’t expose their
soft middles unless they feel genuine love and understanding. Once they feel
it, however, they will tell you more than you may want to hear. People don’t care
how much they know you until they know how much you care. Listen with your
eyes, heart, and ears. 7 percent of communications is contained in the words we
use. The rest comes from body language (53 percent) and how we say words, or
the tone and feeling reflected in your voice (40 percent). Most people are
eager to talk and had rather talk then listen. We have one mouth and two ears. This
means we should listen twice as much as we talk. We actually learn more while
listening rather than when we talk. Learn to listen and listen to learn. Listen,
really listen, for understanding. Seek first to understand then to be
understood—Listen.
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